With a brand new foreword by Ken Blanchard
A simple and snappy information to profitable customer support from the writer of the bestselling The One Minute Supervisor.
Raving Followers, in a nutshell, is the recommendation given to a brand new Space Supervisor on his first day – in a unprecedented enterprise e-book that may assist everybody, in each type of organisation or enterprise, ship beautiful customer support and obtain miraculous bottom-line outcomes.
Raving Followers is written within the parable model of The One Minute Supervisor and makes use of a brilliantly easy and charming story to show outline a imaginative and prescient, study what a buyer actually desires, institute efficient programs, and make Raving Fan Service a relentless characteristic – not only a passing fad.
Enterprise is within the midst of a service disaster that has left hundreds of thousands of disillusioned clients in its wake. Raving Followers contains startling new ideas and revolutionary methods that may assist anybody create a revolution in any office – and switch their clients into raving, spending followers.
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